Warranty & Guarantees – Fixer Guy Dubai
Quick answer: Fixer Guy provides a workmanship warranty on all completed maintenance and repair services. If any issue arises from our workmanship within the warranty window, we deploy a technician to resolve the issue at no additional cost. Exclusions apply to client-provided materials or unrelated system wear.
Our Workmanship Warranty
We back the quality of our work. Our standard warranty parameters cover:
- ✓Workmanship Warranty: Applicable to standard repairs and tile installations.
- ✓Parts Warranty: Supported by standard manufacturer guidelines for replacements (Ariston, Atlantic, etc.) installed by us.
- ✓Waterproofing Warranty: Longer-term coverage available for full bathroom and roof waterproofing installations.
How to Claim Warranty Support
If you need to submit a claim, message our Al Quoz service desk on WhatsApp with your original booking reference or invoice number and details of the issue. We will review your claim and schedule a follow-up visit.
Exclusions
Warranties do not cover issues arising from external factors, normal wear and tear, customer modifications, or client-supplied materials.
FAQs About Our Warranties
What happens if a part fails after installation?
Parts supplied and installed by Fixer Guy are subject to manufacturer warranties. We handle the process of securing replacements and reinstalling them for you.
How long is the standard workmanship warranty?
We offer a clear workmanship guarantee on completed repairs, with specific terms outlined in your service agreement.